Privacy Policy

LookUP Limited

Last updated: January 2026

Look Up Limited is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and safeguard personal information when you visit our website or interact with our services.

This policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. About us

Company name: Look Up Limited
Registered in: United Kingdom
Contact email: contact@wearelookup.com

For the purposes of data protection law, Look Up Limited acts as the data controller in relation to the personal data described in this policy.

2. Personal data we collect

We may collect and process the following categories of personal data:

  • Contact details, including name, email address, organisation and role

  • Correspondence, such as emails or enquiries sent to us

  • Website usage data, including IP address, browser type, pages viewed and duration of visits

  • Professional information, where relevant to the services we provide

We do not knowingly collect personal data relating to children.

3. How we use personal data

We use personal data for the following purposes:

  • To respond to enquiries and manage communications

  • To provide, operate and improve our services

  • To administer and maintain our website

  • To send information or updates where consent has been provided

  • To analyse website usage and improve performance

We will only use personal data where we have a lawful basis to do so.

4. Lawful bases for processing

Under UK GDPR, we process personal data on one or more of the following lawful bases:

  • Consent – where you have provided clear permission

  • Legitimate interests – where processing is necessary for our business and does not override your rights

  • Contractual necessity – where processing is required to fulfil a contract or provide a requested service

  • Legal obligation – where we are required to process data by law

5. Data storage and security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. These measures include secure systems, controlled access and the use of reputable third-party service providers.

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or to meet legal and regulatory requirements.

6. Sharing personal data

We do not sell personal data.

We may share personal data with trusted third parties where necessary to operate our business, including:

  • IT and website hosting providers

  • Analytics and performance monitoring services

  • Professional advisers such as legal or financial consultants

All third parties are required to process personal data in accordance with applicable data protection laws and our instructions.

7. Cookies and analytics

Our website may use cookies and similar technologies to ensure proper functionality and to collect information about website usage.

You may control or disable cookies through your browser settings. 

8. Your data protection rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request erasure of your personal data

  • Object to or restrict processing in certain circumstances

  • Withdraw consent where processing is based on consent

  • Request data portability, where applicable

Requests can be made by contacting us at:
contact@wearelookup.com

9. Complaints

If you have any concerns about how your personal data is handled, please contact us and we will seek to resolve the matter promptly.

You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
https://www.ico.org.uk

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the date at the top will be updated accordingly.